No matter what hosting account you have, we allow unlimited email addresses. The only restriction is on the storage space. You may store as much email as your hosting account allows overall.
When you create email accounts you may choose to specify a quota for each individual account. If no quota is specified, the system will allow you to store as much mail as possible while still remaining within the allowance of your hosting account.
It is wise to keep track of how much storage space your email accounts are using, as to not run the risk of a mailbox filling up and rejecting new messages. Ideally you should use software like Outlook, Thunderbird, or Entourage to manage your email and set it to be removed from the server automatically on a regular basis.
Simply log in to cPanel, and under the heading that says "Email", click on the "Email Accounts" link. From there managing accounts is very straight forward, but there are also video tutorials available in cPanel to help you.
You can send & receive email through cPanel just like you would through Hotmail, Yahoo Mail, etc. Simply log in to your cPanel and click on the WebMail link. You will be able to choose from RoundCube, Horde, or SquirrelMail. Please be aware that deleting messages in Webmail does not actually remove the message and clear storage space on your account until you purge your deleted items. We recommend instead of using webmail that you use an email client such as Microsoft Outlook, Microsoft Outlook Express, Microsoft Entourage, or Mozilla Thunderbird.
If you want to setup your email accounts to work with an email client, please remember you must use the email address for the username and the email-account-specific password for the password for each account, not your master account username and password. More detailed setting information is below...
For Outlook Express on a PC:
Once you have launched Outlook Express, select the "Tools" option at the top of the program, then select "Accounts" at the bottom. Click on the "Mail" tab in the dialogue box. On the right side click "Add Mail". Enter your account information and you are done.
For Outlook Express or Entourage on a MAC:
Once you have launched Outlook Express, select the "Tools" option at the top of the program, then select "Accounts" toward the bottom. Click on the "New" tab in the dialogue box. Enter your account information and you are done.
For Thunderbird on a MAC:
Once you have launched Thunderbird, select the "File" option at the top of the program, then select "New." Click on "New Mail Account." Enter your account information and you are done.
For Outlook 2003 on a PC:
Once you have launched Outlook 2003, from the top menu items, select "Tools". From the "Tools" drop down menu, select options. An "Options" dialogue box will pop-up. From the pop-up, select the "Mail" setup tab. On the "Mail Setup" screen, select "Email Accounts". An "Email Account Setup Wizard" dialogue box will pop-up. Select the "Add a new email account" radio button from the pop-up. You will then be prompted, through a few screens, to select the appropriate "Email Type" (in this case, POP3) along with your email address, username & password, incoming mail server and outgoing mail server, and port number. Incoming Port is 995 and Outgoing Port is 465.
There is also an option available, after creating the email account in cPanel, where our system will automatically configure your email client to include the new address with default settings. This service is supported for Microsoft Outlook®, Microsoft Outlook Express, and Mac Mail®.
The most common answer is that you are sending mail in a way that is causing the recipient's mail server to suspect it is SPAM. Never send emails with more than a handful of recipients in the TO field.
Another possibility is our mail server may temporarily be blocked by the recipient's mail server. Look carefully at the returned email for the reason the message is being returned. Your answer often lies in there, and there may even be a link that takes you to a page to remove the block.
The third most common reason mail is returned like this is that the recipient's mail box is full and the mail server is no longer accepting mail to that account.